Customer Service
Our fast, friendly customer service representatives are ready to serve you. Each customer is assigned a single account manager, which is the focal point for all your needs. Now you can get all your questions answered on a single call, without getting bounced between multiple departments or management layers, typical of the slow moving ILECS.

 

  
 
Service Request Form
Company Name: 
Account Number: 
Contact Name: 
 
Contact Phone: 
Hours to Contact: 
Contact Email: 
Do not have email: 
 
  
 
 
 
Where is your box or demail located?  
If other,explain: 
Is there weekend access?  
 
 
Telephone Number with Problem:  
What type of line is this?  

Are there other lines that have this problem?
If Yes, list numbers:
  
Are all your lines out of service?  

Have you reported this problem before? 
 
 
What problem are you having? (select all that apply)
Intermittent service
Feature doesn't work
Can't break dial tone
Long distance problem
Voicemail problem
Other
 
 
Describe your problem: